Q1: Are you a factory or a Trade Company? A: We proudly operate as a factory, ensuring firsthand quality control and production excellence. Q2: If I reorder my products, will I need to pay the mold fee again? A: Absolutely not! We offer a three-year mold storage service, during which you won't incur any mold fees for reproducing the same design. Q3: I urgently need my product; how swiftly can you produce it? A: Rest assured, our standard production time is typically 12-14 days. However, for urgent orders, we can accelerate production to just 5-9 days, depending on the item. Our dedicated sales team will review your requirements and arrange the fastest possible production schedule tailored to your needs. Q4: I'm unsure about the final appearance and hesitant to place a mass order. Can I receive a product sample? A: Certainly! We understand your concerns. Before proceeding with a mass order, we can provide a sample. Once completed, we will send you detailed pictures and videos for your approval. Upon confirmation, we can confidently move forward with the mass order. Q5: What information is necessary to receive a quotation? A: Kindly provide us with details such as quantity, size, thickness, and the number of colors. Even a basic idea or image of your product is greatly appreciated, as it helps us offer a more precise quotation.
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